Growalty Acceptable Use Policy

July 2025

This Acceptable Use Policy ("Policy") describes the prohibited uses of Growalty's digital customer loyalty services and associated website. This policy supplements and forms part of Growalty's Terms of Use and Subscription Agreement.

If you violate this Policy, Growalty may suspend or cancel your access to the services, even if the violation was unintentional. We reserve the right to modify this Policy at any time. By using the platform, you accept its most recent version.

1. Intellectual Property

You may not use the Service or Site in a manner that infringes the intellectual property rights of third parties, including copyrights, trademarks, patents, or trade secrets.

2. Harmful Content

It is not permitted to transmit, store, or distribute content or technology that may damage or interfere with systems, programs, or data (such as viruses, trojans, bots, or any other malicious code).

3. Data Scraping and Automated Use

The use of robots, scrapers, or other automated methods to access, collect, or copy information from the site without prior authorization is prohibited.

4. Unsolicited Messages

You may not use the platform to send unsolicited emails (spam), abusive messages, or impersonate identities. You must respect opt-out or no-contact requests from recipients.

5. System Security

It is prohibited to interfere, hack, scan for vulnerabilities, or access systems or networks without authorization. This includes denial of service attacks, IP spoofing, or unauthorized access.

6. Privacy and Personal Data Use

You may not violate the privacy of other users or disclose personal or confidential information without their consent.

Permitted Use of Personal Data

The Owner is permitted to export personal data of their customers or users only when explicit consent exists for commercial or promotional purposes.

It is not permitted to use exported data for practices prohibited by this AUP, including: spam, unsolicited contact without consent, transfer to unauthorized third parties, or any processing contrary to applicable data protection laws.

7. Legal Compliance

You may not use the Service for illegal purposes or in violation of local or international laws (data protection, privacy, consumer protection, etc.).

8. Use in High-Risk Environments

The Service should not be used in situations where a failure could cause serious injury or damage, such as in mass transit, nuclear plants, or critical medical facilities.

9. Responsibility for Third Parties

You are responsible for anyone who uses the Service with your account or authorization. Any activity facilitated or promoted by you that violates this policy is also a violation.

10. Monitoring and Enforcement

Growalty may investigate any violation and take action, including removing content, suspending accounts, or cooperating with authorities if necessary.

11. Reporting Violations

If you detect a violation of this policy, please write to us at info(at)growalty.com with the relevant details.

12. Modifications and Liability

Growalty reserves the right to modify, suspend, or discontinue any aspect of the service, including features, prices, or availability, at any time and without prior notice.

We are not responsible for data loss, service interruptions, or unauthorized access, so we recommend periodically backing up important information.

Use of the service implies acceptance of these conditions, as well as future modifications that are duly communicated through our official channels.